Terms & Condition

Terms & Condition

Welcome to Sadaatsilko. By accessing or using our website, products, or services, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree, you should discontinue the use of our website immediately.

1. General Information

These Terms and Conditions apply to all visitors, customers, and users of Sadaatsilko.
By using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms.

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website will signify acceptance of those changes.

2. Use of Website

  • You agree not to misuse or attempt to damage the website.

  • You may not attempt to gain unauthorized access to our servers, accounts, or databases.

  • You must not use our site for fraudulent, illegal, or harmful activities.

3. Products & Orders

Product Availability

All products listed on Sadaatsilko are subject to availability. We reserve the right to discontinue or modify items at any time without prior notice.

Order Confirmation

Once you place an order, you will receive a confirmation email. This email does not guarantee acceptance of your order; it simply acknowledges that we have received it.

Order Cancellation

Sadaatsilko reserves the right to refuse or cancel any order due to:

  • Payment issues

  • Incorrect pricing

  • Out-of-stock products

  • Suspicious or fraudulent activity

Customers may request order cancellation before dispatch, but approval is not guaranteed.

4. Pricing & Payment

  • All prices listed on Sadaatsilko are in PKR (Pakistani Rupees).

  • We reserve the right to update or modify prices without prior notice.

  • Payments must be made through the accepted payment methods displayed at checkout.

  • In case of incorrect pricing displayed due to a technical error, we may cancel the order.

5. Shipping & Delivery

  • Delivery time may vary based on your location and courier availability.

  • Sadaatsilko is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

  • Customers must provide accurate delivery information at checkout.

6. Returns, Exchanges & Refunds

Our return and refund policy is designed to ensure customer satisfaction. To review the full guidelines, please visit our Return & Refund Policy page.

  • Items must be unused and in original packaging for return consideration.

  • Products damaged due to customer misuse are not eligible for return/refund.

  • Sale/discounted items may not be eligible for exchange.

7. Intellectual Property Rights

All content on this website—including images, logos, text, graphics, product descriptions, and designs—is the property of Sadaatsilko and is protected by copyright laws.

You may not reproduce, distribute, or use any material without written permission.

8. User Accounts

If you create an account on Sadaatsilko, you are responsible for:

  • Maintaining the confidentiality of your login details

  • Ensuring all information is accurate and updated

  • All activities under your account

We may suspend or terminate accounts involved in suspicious or fraudulent activity.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.
Sadaatsilko is not responsible for:

  • The content on third-party sites

  • Any loss or damage caused by visiting such websites

We recommend reviewing the policies of any site you visit through our links.

10. Limitation of Liability

Sadaatsilko is not liable for:

  • Any direct or indirect damages caused by use or inability to use our website

  • Errors, interruptions, viruses, or technical failures

  • Product misuse or damage caused after purchase

Your use of the website is entirely at your own risk.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
Any disputes arising from the use of the website will be handled under Pakistani legal jurisdiction.

13. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact our customer care team:

Sadaatsilko – Customer Support
Email: sadaatsilkotextiles@gmail.com
Phone: +923273300101